The coronavirus has been declared a pandemic by the WHO, having spread rapidly across the globe. Confirmed cases exceed 350,000 and the death toll has crossed 15,000.
While the coronavirus outbreak is a great human tragedy, companies are also struggling to come to grips with the escalating coronavirus crisis. With every visitor walking in through the front desk, they are feeling the threat of the disease entering their premises and infecting their employees.
The Black Swan
But coronavirus could be a “black swan event,” says a report by Deloitte. This is because COVID-19 has exposed vulnerabilities, forcing the companies to address them. One such vulnerability is security. Given how rapidly this deadly disease can spread, there’s a need for companies to act decisively and quickly.
Currently, most companies do not have the processes to support the situation. They have no way of identifying and tracking an infected person visiting their office. And, there are several unanswered questions. Does the visitor have any symptoms of coronavirus? Did the visitor just return from an area where the infection was rampant? Who all did the visitor meet at the company? Which conference room did he have his meeting in?
These were some of the questions our clients needed answered when they approached us. At Veris, we’ve always been super responsive to our client’s changing needs. So, we immediately started working on a feature that would safeguard companies and provide them with answers amid the COVID-19 fears.
Quick on Our Feet
Here’s announcing the launch of the COVID screening feature, which is available to all new and existing clients.
There are four aspects of our COVID screening feature:
Sensitize: A picture is worth a thousand words. Add creative background images to your Veris Visitor application to educate your guests on safety and sanitization. This helps to really drive home the message. A contribution to spreading awareness shows how much you care about your employees and the society at large.
Screen: Add a COVID-19 screening questionnaire to your general visitor flow. It puts you in control, enabling you to select which visitor category you’d prefer to screen. For instance, you can select people scheduled for a meeting, interview candidates and/or vendors. Just a few seconds of your visitor’s time can provide you with a lot of data. So, if you wish to know whether a visitor has recently returned from a coronavirus affected region, you’ll have the information on your fingertips.
Blacklist: If the answer to any of the questions in the visitor questionnaire is a ‘yes’, the application allows you to trigger a plethora of actions, including displaying a message like “We’re sorry but you have been denied entry. Please contact the concerned person by phone or email.” You could also deny badge printing or print the badge with a caution alert.
Alert: This feature in the Veris visitor application allows you to alert your security teams of the arrival of a possibly infected visitor and give them instructions on what to do next. The application can also send an alert to the host that the visitor he was scheduled to meet has been denied entry.
The Veris visitor application also allows you to send SMS and email messages to employees promote COVID-safe behaviors. For instance, a simple message like “Maintain social distancing to safeguard yourself from the coronavirus” or “Remember: A namaste is better than a handshake #covid-19.”
With a few short steps added to your front desk processes, you can improve security at your front desk and keep your team safer. There’s no better way to convey that you care about your team’s overall well-being.