The proliferation of smart technologies, commercialization of IT and the ability to access data from anywhere in the world has enabled digital workplace disruption. Adopting mobile strategies in the workplace is enabling businesses to drive employee productivity, achieve supply-chain optimization, use enhanced marketing communication tools, aim for higher workplace security and maximize overall reach. The surge in app development has helped create solutions for many existing problems; whether a visitor check-in app or warehouse inventory tracking tool, processes are being simplified and made much more efficient.
Cognizant computing via mobile apps, in which data is gathered and analytics applied to help brands create sophisticated products tailored to their target customers, will be a huge trend in the coming years. The popularity of big data, BYOD (Bring-Your-Own-Device), cloud computing and network virtualization will benefit business through increased agility and robust connected ecosystems, according to a Gartner Research Report.
Most employees are used to using touch-screens in most spheres of their lives- may it be ordering food or booking a ticket, applying for insurance or online shopping! When the same set of people is required to go through mundane processes with physical effort, it creates a rift between their touch-based digital expectation vs mundane boring workplace processes. Let’s take the example of an office front desk. Touch-screen based intuitive sign-in vs the boring worn-out visitor logbook is a classic example of this divide. Visitor registration apps, like Veris, will be one of the many critical solutions in the digital ecosystem. Here is why.
One of the biggest advantages of mobile devices is the amount of flexibility and transparency they lend to the workplace. This enables greater employee engagement and productivity. The Veris visitor management software can be accessed from anywhere across the globe, through simple log-in credentials. It generates customized messages for visitors in case of emergencies, while also alerting the security personnel when a visitor has overstayed their visiting hours. The same software acts as a visitor check-in app, which can automatically sign-in guests and store critical personal information that would otherwise get lost in cumbersome log books. Employees can receive notifications on the arrival of important guests or family members at the office premises. The same app can serve as a registration kiosk during times of corporate events. With a single app, therefore, a plethora of business needs can be addressed.
Redefining Work Roles
Evolving technology has led to shifting of roles of the modern employee. Jobs are not limited to a single-person role, but rather a collective effort, where one system connects many people within an organization. A visitor registration app, like Veris, can change the way in which a receptionist functions. With the availability of visitor management software to perform all the formalities, the front-desk executive will be free to concentrate on welcoming guests. Establishing eye-contact, proper handshakes and resolving of queries with etiquette are some often overlooked factors that affect brand image.
Better Communication with Less Overhead Expenses
Till very recently, it was believed that increased use of smartphones actually distracts employees at office meetings and workshops. Today, CEOs or managers use mobile devices to increase engagement metrics. Internal applications and systems like the Veris visitor check-in app can actually connect people. Technologies like self-service kiosks, digital signage, interactive displays and QR codes to speed up check-ins can enable organizations to give guests a red carpet brand experience right from the doorstep.
With the advent of SaaS (Software-as-a-Service) platforms, companies are no longer required to acquire costly hardware and spend on installation and training. Veris terminals store critical visitor data on the cloud, which can be accessed from any location by authorized personnel. Installation and troubleshooting of problems can happen remotely, and maintenance costs of bulky servers and hardware are avoided. All software updates concerning the visitor registration app are directly pushed into the systems over the cloud, so users don’t have to worry about manually updating their systems anymore.
The security and admin teams can get real-time reports of visitor activities on the Veris dashboard. They can generate compliance reports for audit purposes. Better communication leads to enhanced security on the office premises.
Enhanced mobility in the workplace has the power to transform the corporate landscape. Companies that fail to leverage this trend face the risk of losing precious customers and employees while appearing to be resistant to new technologies.